Virtual Visits at Columbia

Virtual Visits at Columbia | How To Sign Up | Participating Providers | Insurance & Financing | Technical Support

With concerns about the COVID-19 virus and the need for social distancing, we here at Columbia want to make sure you and your loved ones stay safe while still receiving all the care you need for other health-related issues. That’s why we’re making it easier for you to see your doctor without having to leave your home.


Request a Virtual Appointment Online


What Do You Need for a Virtual Appointment with a Columbia Surgeon?

We're expanding virtual capabilities every day, so please call your surgeon’s office for the most up-to-date information regarding virtual visits. To take advantage of virtual visits, you'll need the following:

  1. An Apple or Android smart phone or tablet, or a computer with a camera and microphone
  2. A secure, private wifi connection
  3. The latest version of the MyChart app [ Google Play | Apple Store ]
  4. Your Columbia MyChart (Connect) account log-in [ Find your Columbia MyChart (Connect) log-in info ]
  5. The Zoom app [ Apple Store | Google Play | Desktop/Laptop ]

Request a Virtual Appointment Online


Our Participating Providers

Many of our surgeons participate in online virtual appointments to treat returning patients. While each provider is different, many patients and their families can reschedule in-person appointments to a virtual visit.  Check out the list below to see if your provider is taking virtual appointments.

Bariatric Surgery | Center for Metabolic and Weight Loss Surgery » 

  • Adult: (212) 305-4000
  • Adolescent: (212) 342-8585

Breast Surgery | Clinical Breast Cancer Program »

  • (212) 305-9676

Cardiac Surgery | Cardiac Surgery Program » 

  • Adult: (212) 305-2633
  • Pediatric & Congenital: (212) 305-2633
  • Heart Transplant: (212) 305-7600
  • Aorta: (844) 792-6782

Colorectal Surgery | Division of Colorectal Surgery » 

  • (212) 342-1155
  • IBD: (212) 305-5664

GI/Endocrine Surgery | Section of Endocrine Surgery »

  • Pancreas & GI: (212) 305-9467
  • Thyroid, Parathyroid, Adrenal: (212) 305-0444

General Surgery | Division of General Surgery »

  • Manhattan: (212) 342-1734
  • Westchester: (914) 787-4000
  • Hernia: (212) 305-5947

Kidney & Pancreas Transplant | Renal and Pancreatic Transplant Program »

  • (212) 305-6469

Liver Surgery & Hepatology | Center for Liver Disease and Transplantation »

  • (877) 548-8585

Pediatric Surgery | Division of Pediatric Surgery »

  • (212) 342-8585

Nutrition

  • (212) 305-5403

Plastic & Reconstructive Surgery | Division of Plastic & Reconstructive Surgery »

  • (212) 305-5868
  • Craniofacial/Cleft: (212) 305-4346

Thoracic Surgery | General Thoracic Surgery Section »

  • (212) 305-3408

Vascular Surgery | Division of Vascular Surgery and Endovascular Interventions »

  • Manhattan: (212) 342-3255
  • Bronx: (718) 792-8115
  • Westchester: (914) 737-9000

Insurance & Financing

Our virtual visits are covered by your insurance provider, but you can check with your surgeon’s office directly to confirm coverage specific to your needs.


Request a Virtual Appointment Online


Technical Support

If you’re having issues with the MyChart app, please contact our Technical Support: (646) 962-4200 or visit myconnectnyc.org.

Tips for an Effective Virtual Visit

  • Make sure you’re in a quiet, well-lit room
  • Download the latest version of the MyChart (Connect) app [ Google Play | Apple Store ]
  • You can start the virtual chat up to 15 minutes before your scheduled appointment
  • If you minimize the app during your visit, the camera will turn-off but the microphone will still be on and your provider can hear you 

Keep up-to-date with the latest about COVID-19 and Columbia.